We’ve Decided It’s *Our* Responsibility
Posted by Josh PadnickMay 11th, 2006 · Posted in General, Website Maintenance, Your Practice is Also a Business · 0 Comments
So, when we first started out, our mentality with clients was: When they call for update requests we’ll gladly make the requested changes, but it’d be silly to call up clients and create more work for ourselves.
Well, fast forward a few years and I realize that’s a pretty lame customer service mentality to have — basically doing only […]