We recently launched a new version of PhoenixHeart.com (screenshot below). So what makes this site worth a blog post of its very own?
It’s the first site that we know of that actually has an interactive video conversation with the patient. Websites back in the day were basically all about static content that put the burden […]
I’m writing now from beautiful (and breezy) Charlotte, NC where I managed to convince the hotel to give me a mostly undeserving room upgrade, and so I have a rather spectacular view of downtown right now!
This is our third consecutive year showing at the AAOE Conference (it used to be called BONES). This is basically […]
This graph (if you can’t see it, click the “Read More” link below) was on this morning’s iHealthBeat. This is basically yet another indicator that patients are going to become increasingly choosy about where they get their medical care in the future.
Offering your patients the ability to view their medical records online doesn’t necessarily […]
So, as President of Omedix, part of my job is basically to promote the merits of integrating the Web with your practice. If I were presenting to a group of 100 doctors and practice managers on “Why Should I Bother with a Website for My Practice?” I would essentially say the following:
New Patients
The Yellow […]
I was recently cc’d on an email sent by one of our cardiologist clients (an 8-doc group) sent to the entire practice. I thought it was a really cool example of how they’re using their website. Here’s the email verbatim (I added the bullets format, though)
Subject: Our Website
Has been significantly updated and we […]
I am pleased to report that we have *finally* launched our own new website at omedix.com. We’ve built hundreds of websites and yet there’s something incredibly difficult about building your own. It’s sort of like the website equivalent of a doctor who does surgery on himself: he has all the skills but there’s […]
I’m still here in San Francisco, and yesterday (Thu, Sep 20) was the Health 2.0 Conference. The idea behind the conference was to see how the latest & greatest on the Web (”Web 2.0″) applies to Healthcare. Does it get any more relevant for what we do?
Most conferences are better for the people […]
Well, it’s been about one year, so it’s time to gear up for the annual BONES Conference! To the uninitiated, BONES is the national society for Orthopedic Practice Managers and is one of the major shows of the year for us. About 500 practice managers show up, and an army of vendors readies […]
I read a fascinating article in Wired Magazine this month. It talks about how back in the day, a company would issue a crusty old press release to announce news that it wanted its clients (and maybe others) to hear — new service announced, new revenue milestone reached, new partnership formed, whatever.
But today, as far […]
So, when we first started out, our mentality with clients was: When they call for update requests we’ll gladly make the requested changes, but it’d be silly to call up clients and create more work for ourselves.
Well, fast forward a few years and I realize that’s a pretty lame customer service mentality to have — basically doing only […]